We will endeavour to pack and dispatch your order within one working day.

UK:

FREE Shipping (Royal Mail 2nd Class Signed For) for all orders over the value of £50

£4.50 – Royal Mail 2nd Class Signed For. 2-3 working days for delivery.

£8.35 – Royal Mail Special Delivery Guaranteed by 1pm Next Day

Europe:

£11.25 (plus £0.50 per additional item) – Royal Mail International Tracked & Signed For. 3-5 working days for delivery.

USA:

£18.80 (plus £1.65 per additional item) – Royal Mail International Tracked. 6-7 working days for delivery.

AUSTRALASIA

£26.95 – Royal Mail International Tracked & Signed For. 6-7 working days for delivery.

REST OF WORLD

£16.65 (plus £2 per additional item) – Royal Mail International Tracked & Signed For. 6-7 business days for delivery.

CUSTOMS & IMPORT CHARGES

Customs and import duties are charged once the parcel reaches its destination country. Unfortunately, The Kind Planet Company has no control over customs charges and they must be paid by the customer. We suggest you check out what import charges might apply before placing your order.

REFUNDS & RETURNS

Non Faulty products: In the unlikely event the customer is unhappy with purchase, returns for a refund may be made within 30 days of receipt of order. Item must be unopened and in its original condition.

Please return to:

The Kind Planet Company Ltd.
Unit 120184, Courier Point
13 Freeland Park
Wareham Road
 Poole
Dorset, BH16 6FH

We recommend returning the item tracked and signed for, as we cannot assume responsibility for lost post.

Faulty products: If your item is visibly damaged upon receipt of delivery, please notify delivery person that it is to be ‘received as damaged’.

If the item is damaged upon opening packaging, please get in touch with us via hello@thekindplanetcompany.com and we will endeavour to assist you.